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Home Tech Salesforce

Organizational Wide Defaults in Salesforce

Jack Winshaw by Jack Winshaw
March 17, 2022
in Salesforce
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There are certain settings that apply to an entire organization in Salesforce, instead of just a single user. These are known as organizational wide defaults (OWD). OWDs help ensure that all users in an organization are using the same settings, and make it easy for administrators to manage these settings across the entire company.

There are two types of OWDs in Salesforce: object-level and field-level. Object-level OWDs apply to an entire object, such as Accounts or Contacts. Field-level OWDs only apply to a specific field on an object. OWDs can be set at the company level or the user level. Company-level OWDs are applied to all users in the organization, while user-level OWDs are specific to a single user.

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There are certain settings that apply to an entire organization in Salesforce, instead of just a single user. These are known as organizational wide defaults (OWD). OWDs help ensure that all users in an organization are using the same settings, and make it easy for administrators to manage these settings across the entire company.

There are two types of OWDs in Salesforce: object-level and field-level. Object-level OWDs apply to an entire object, such as Accounts or Contacts. Field-level OWDs only apply to a specific field on an object. OWDs can be set at the company level or the user level. Company-level OWDs are applied to all users in the organization, while user-level OWDs are specific to a single user.

Salesforce’s wide defaults are a powerful way to save time and keep your data organized.

You can set these defaults for your organization, allowing all of your users to have the same settings for their accounts, contacts, leads, opportunities and cases. You can also set them at the user level, so that each user has their own specific defaults.

You can find organizational wide defaults by going to Setup > Company Profile > Organization Wide Defaults. From here, you can set the defaults for each object in Salesforce. Remember, these defaults will apply to all users in your organization unless you set them at the user level.

Wide defaults can be applied to fields, objects, and even entire tabs.

The way you set them up will be slightly different depending on what you’re trying to default. To default a field, go to the object where the field lives and click on Page Layouts. Then, click on the Edit link next to the layout you want to change. Under the Fields section, drag the field you want to default into the Default Field Layout area. To default an object, go to Setup > Create > Objects. Find the object you want to default and click on the pencil icon. Under the Settings tab, scroll down to the Default Object Settings section. Here, you can set the defaults for each field on the object.

You can use wide defaults to create standard values for new records or update existing records.

For example, you could create a default value for the Account Name field so that all new accounts have the same name. Or, you could update the Status field on all leads to Closed-Won. This way, when you create a new lead, its status will automatically be set to Closed-Won.

For example, you could create a default value for the Territory field on the Account object. Then, you could target this default to all users in the Sales group. This way, when a user in the Sales group creates a new account, the Territory field will be automatically populated.

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